(4.3 / 5)6+ Ratings

Celine Reviews

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Overall Rating

4.3
6 Reviews
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About Celine

Celine.com-en-us is the official online store for Celine, a luxury French fashion House. The site offers a wide range of products including handbags, leather goods, ready to wear, shoes, jewellery and sunglasses. The site regularly updates with new collections, keeping the offerings fresh and up-to-date. The brand is known for its chic silhouettes, sharp jackets, modern accessories, and of course, leather handbags. The brand touts a "quiet luxury" aesthetic, focusing on effortless luxury and modern minimalism. These features and benefits make Celine.com a go-to destination for high-quality, stylish, and luxurious products. Hope this helps! Feel free to ask more questions.

Celine Pros & Cons

Pros and Cons of CELINE

Pros:

  • High-Quality Craftsmanship: CELINE products are known for their exceptional craftsmanship and luxurious materials, appealing to customers seeking premium items.
  • Minimalist Aesthetic: The brand embodies a minimalist design philosophy, which attracts consumers who appreciate simplicity and elegance.
  • Exclusive Brand Image: CELINE maintains a strong exclusive image, enhancing its desirability among high-end fashion consumers.

Cons:

  • Limited Accessibility: The high price point of CELINE products makes them less accessible to the middle and lower class, limiting the customer base.
  • Customer Service Issues: There are numerous reports of poor customer service, especially regarding post-purchase support and handling of defects.
  • Lack of Mobile App: CELINE does not offer a dedicated mobile shopping application, which can hinder the shopping experience for mobile users.

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Celine Customer Reviews (6)

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Madeleine Bolduc
Madeleine Bolduc
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Jul 12, 2024
Angelo Miller
Angelo Miller
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Jul 10, 2024
Felix Freud
Felix Freud
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Jul 9, 2024
Natasha McManus
Natasha McManus
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Jul 9, 2024
Felicia Streit
Felicia Streit
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Jul 8, 2024
Tiffany Martin
Tiffany Martin
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Jul 7, 2024

Celine Customer’s Q&A

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Celine Features and Benefits

Celine.com offers a variety of features and benefits:

  • Wide Range of Products: The site offers a wide range of products including handbags, leather goods, ready to wear, shoes, jewellery and sunglasses.
  • New Collections: The site regularly updates with new collections, keeping the offerings fresh and up-to-date.
  • Historical Emblem: The site features the historical emblem "Triomphe", redesigned by Hedi Slimane in 2018, which now reappears collection after collection.
  • Celine Beauté: The site marks the birth of Celine Beauté, the first cosmetics line in the house's history, created by Hedi Slimane in 2023.
  • Quality and Style: The brand is known for its chic silhouettes, sharp jackets, modern accessories, and of course, leather handbags.
  • Quiet Luxury Aesthetic: The brand touts a "quiet luxury" aesthetic, focusing on effortless luxury and modern minimalism.

These features and benefits make Celine.com a go-to destination for high-quality, stylish, and luxurious products. Hope this helps! Feel free to ask more questions.

Celine Pricing

Celine.com offers a wide range of products. Here are some examples of their pricing:

  • Handbags: The Medium Nino Bag in Supple Calfskin is priced at $3700. The Teen Nino Bag in Patent Calfskin is available for $3300. The Teen Nino Bag in Triomphe Canvas is priced at $2850.
  • New Collection: Items from the new collection are priced around $1100.
  • Ready to Wear: Items from the ready to wear collection can be as high as $5200.

Please note that these prices are subject to change and it's always best to check the official website for the most accurate and up-to-date information. Prices may also vary depending on the specific product, material, and design. Hope this helps! Feel free to ask more questions.

Payment Method

Payment Methods for CELINE

Accepted Payment Methods:

  • Debit or Credit Cards: Visa, Mastercard, American Express, and JCB are accepted.
  • PayPal: Purchasers will be redirected to their PayPal account for payment processing.
  • Apple Pay: Payment can be made via Apple Pay, redirecting users to the Apple Pay Payment Sheet.

Payment Timing:

  • For orders dispatched, payment is taken as soon as the order is shipped.
  • For orders designated for in-store pickup, payment is processed when the order becomes available in the selected CELINE store.

Telephone Orders:

  • Payments can also be made via telephone using:
    • Bank Wire Transfer: Customers receive bank details via email for transfers.
    • Credit/Debit Card: Similar to online orders, these cards are charged upon dispatch or availability for pickup.

Order Confirmation:

  • A confirmation email is sent upon order validation, but the sale is not final until dispatch confirmation or notification of in-store availability is received.

Celine FAQs

FAQ

How To Open A Celine Account?

Opening an Account on CELINE

Account Creation Process:

  1. Visit the CELINE website.
  2. Click on the "Sign In" option typically found at the top right corner of the homepage.
  3. Select "Create an Account" from the dropdown menu.
  4. Fill in the required personal information, including:
    • Email address
    • Password
    • Additional details as prompted.
  5. Agree to the terms and conditions if required.
  6. Click on "Register" or a similar button to complete the process.

Benefits of Having an Account:

  • Access to exclusive services and promotions.
  • Ability to track orders and manage personal information easily.
  • Option to save favorite items in a wishlist.

Note: An account is not mandatory for placing an order; purchases can also be made as a guest.

FAQ

Celine Return Policy?

Return Policy Overview for CELINE

Eligibility for Return:

  • Items must be returned within 14 days from the date of delivery.
  • Products must be unused and in sellable condition, with all original tags, accessories, and instruction booklets attached.
  • Damaged, worn, soiled, or altered items will not be accepted.

Return Process:

  1. Complete the return form included in the order.
  2. Repack items in original packaging to avoid damage.
  3. Use the pre-paid return shipping label provided with the order.
  4. Drop off the package at a UPS location.

Store Returns:

  • Online purchases can be returned to any CELINE free-standing store (not department stores).
  • PayPal purchases must be returned via mail only.

Refund Information:

  • Refunds will be issued to the original method of payment and may take several business days to process.
  • Shipping costs incurred upon order placement are non-refundable.

Special Conditions:

  • Fragrance returns must remain sealed in their original packaging.
  • Personalized or made-to-order items are not eligible for return.
FAQ

Celine Alternatives

Top 10 alternatives to celine.com-en-us:

  1. Louis Vuitton - Known for luxury bags and accessories.
  2. Hermes - Offers high-end fashion and leather goods.
  3. Prada - Renowned for stylish and sophisticated products.
  4. Chanel - Famous for timeless fashion and accessories.
  5. Gucci - Offers a wide range of luxury items.
  6. Burberry - Known for its iconic trench coats and fashion items.
  7. Dior - Offers elegant and high-fashion products.
  8. Fendi - Known for its unique and luxurious designs.
  9. Balenciaga - Offers contemporary and high-fashion items.
  10. Coach - Known for affordable luxury bags and accessories.

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